EXL partners with hospitality firms to drive loyalty and repeat stays, optimize customer revenue and personalize expertise for their digital-driven customers. EXL’s travel and leisure consultants Bcd Travel assist drive transformation by digitizing operations and embedding analytics at each step of the shopper journey.
Airlines and resorts must encourage potential prospects and set off a need to travel by being active on social media and travel inspiration channels. The pandemic has refocused people’s consideration on their local communities. Domestic travel might be a priority for leisure vacationers in the brief term. Many believe the Summer of 2021 might be a strong increase to recovery. However, enterprise travel—the staple of the global travel industry—is more doubtless to recover much more slowly. To survive the subsequent few years, airways and hoteliers should adapt shortly to seize the opportunities on this new trade panorama. Companies in the global travel business depend on translation … Read More